Skip to content
Updated price : 5/April/2024
Updated price : 5/April/2024

Frequently Asked Questions

Order & Shipping

How long will it take to receive my order?

Fortunately, AryaMiner has local warehouses in different countries to reduce your waiting time;

We dispatch your order within 1-2 working days after your payment.

Then depends on your location; it usually takes 4-10 working days to arrive at your address.

AryaMiner use UPS, DHL, FedEx, and other express logistics to deliver your order faster.

We’re doing our best to deliver it promptly for you.

 

How to track my order?

Once we dispatch your order, we will send you a tracking number with a specific link; then, you can check the real-time status of your order. 

Please note:

We will dispatch your order 1 or 2 working days after your payment

 

Do you ship internationally?

Yes of course, we do international shipping.

for faster delivery, We have local warehouses in different countries such as Hong Kong, United States, Canada, Germany, United Arab Emirates; once you place an order, we will check your location and dispatch the goods from the nearest location to you.

 

I never got my order, what to do?

Please make sure you track your order from our Tracking page. Or email us at :

sales@aryaminer.com

Are your products only brand new?

On our website, we are selling only Brand new ASIC miners, which usually come with a 12 months warranty period.

We supply used ASIC miners in case of manual requests! 

If you want to buy used ASIC Miners, you need to message us the model and quantity; we will provide the best prices for you.

contact us by our whatsapp or web chat or send us an email: sales@aryaminer.com

 

Can I order other ASIC Miners out of your catalog?

Yes, sure, send us the model and quantity 

Via whatsapp or email : sales@aryaminer.com

We will quote the best price for you. 

 

How can I order used miner at AryaMiner?

it's easy!

just send us the model and quantity via WhatsApp or email, and we will offer you the best price.

 

Where do my orders ship from?

AryaMiner is a UAE-based company located in DUBAI, 

We have local warehouses in different countries such as Hong Kong, United States, Canada, Germany, United Arab Emirates and Russia; once you place an order, we will check your location and dispatch the order from the nearest location to you.

 

How about customs duties and this process?

You will never be involved with customs or duties. AryaMiner will cover everything. All orders will easily deliver to your address without any extra fees or additional processes. 

 

What payment methods can we accept?

In AryaMiner, You can purchase ASIC miners using cryptocurrencies! (USDT, USDC, DAI, Bitcoin, Ethereum) 

Bank transfers and Credit Cards are also acceptable!

 

Exchange & Return

What is your return policy?

Mainly because of some conditions in this industry, nobody accepts refunds and cancels; all sales are final & non-refundable.

But in exceptional circumstances, if you need a refund, don't hesitate to contact us; we will see the situation in detail and try to do it if possible!

Can I exchange an item?

if you still didn't received your order , yes you can request to exchange item and it may have some additional shipping fee for you .

 

After sales services

How can I check the warranty status for my ASIC Miner?

All brand new devices that AryaMiner ships to you; have the warranty period . 

You can use the official manufacturer link to know about your warranty status:

MicroBT Whatsminer products :

https://whatsminer.com/src/views/support.html

Bitmain Antminer products:

https://shop.bitmain.com/support/warranty

You should type your machine's serial number in the specific field and see the result.

 

What happens if my ASIC miner got a problem?

Before shipping, all machines are tested by professional technicians in the manufacturer, and devices come with a sealed box together with a warranty period too(Usually warranty period is 12 months ); 

If something happens within the warranty period, our team will help you connect with the authorized repair center and fix this problem for free. 

Please note :

All warranty coverages are under the manufacturer's rules, and we support you to do it more easily .

 

Does my ASIC Miner have a warranty?

Yes, all our brand-new ASIC machines come with a warranty period

Usually, it's 12 months ( you can see it on the product page separately )